Account Manager
Quantum
- Montreal, QC
- $120,000-180,000 per year
- Permanent
- Full-time
Location: Lachine
Our exclusive client, a leading design and build company, is undergoing a dynamic transformation. With a new dynamic CEO and a hunger to reclaim their industry throne, they're building a dream team - and YOU could be the missing piece!
What's in it for you?
- Base salary + uncapped, competitive commissions: We're talking $120K - $180K a year! (Seriously, life-changing!)
- Supportive and collaborative team: You'll be surrounded by rock stars who will help you soar.
- Dynamic and exciting work: Every project is a new adventure!
- Be part of the revolution: Help rewrite the success story of a top industry player.
Here's the scoop:
- They design and build show-stopping trade show booths, events, and retail spaces. Imagine turning brands into unforgettable realities!
- 2023 was a turning point. New leadership, fresh vision, and a once-in-a-lifetime opportunity to be part of their meteoric rise.
You'll be the quarterback, building rock-solid client relationships, managing multiple accounts, and becoming a trusted advisor. This is your chance to make a real impact!
Your day to day:
- Manage multiple accounts; develop positive working relationships with all customer touch points.
- Drive client retention, renewals, upsells and client satisfaction.
- Work closely with Project Managers on day-to-day operational processes including technical drawings, managing deadline expectation and communicating with clients on time sensitive points.
- Work closely with the Director of Sales to determine root causes for customer success or failure and drive requirements for product or process enhancement and development.
- Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal.
- Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.Think you've got the magic touch?
- You're a bilingual communication ninja (to communicate with international clients) who can charm anyone.
- Building relationships is your superpower. You gain trust, manage expectations, and deliver results.
- You're a strategic thinker who thrives in a fast-paced environment, juggling projects with ease.
- Data and CRM tools are your friends; you use them to drive success and client satisfaction.
- You're passionate about business growth and have a relentless drive to help your clients shine.
Bonus points if you:
- Have experience in the events or marketing industry.
- Understand the world of trade shows and exhibits.
Please send your resume in Word format to Maia Slivinschi at maia.slivinschi@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.CNESST permit number: AP-2000158Services de Gestion Quantum LtéeFounded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...
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