Client Services Clerk, Screening Programs - BC Cancer - Vancouver
Provincial Health Services Authority
- Vancouver, BC
- $24.80 per hour
- Permanent
- Part-time
- Schedule appointment requests from the provincial 1-800 central booking line by performing tasks such as assessing client eligibility for screening mammography, entering client demographic information in the Screening Program application, providing direction and pre-appointment instructions to the client.
- Provide appointment details to BC Cancer Breast Screening centres by performing tasks such as generating and distributing daily schedules for mobile and ancillary centres and communicates daily schedule updates.
- Maintain client eligibility status by updating the records in the Screening Program applications based on available information provided through client phone calls, returned screening reminder letters, and other communications from the client/physician office.
- Process requests for screening mammogram results and other requests for information in accordance to SOPs and confidentiality guidelines.
- Maintain Screening Program physician and diagnostic office information to ensure timely result distribution and client follow-up by performing tasks such as obtaining current physician addresses, updating appropriate Screening Program tables, ensuring physicians Fast-Track information is up-to-date and informing BC Cancer Information System (CAIS) of any relevant changes.
- Provide general clerical support by performing tasks such as assembling and packaging promotional materials for mailing, requesting, receiving and returning patient bags and other items as required.
- Completion of Grade 12
- One (1) year recent related experience or an equivalent combination of education, training and experience.
- Type at 45 w.p.m.
- Communicate effectively both verbally and in writing.
- Organize work.
- Deal with others effectively
- Operate related equipment.
- Physical ability to carry out the duties of the position.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Labor Agreement Facilities Subsector
Requisition # CAS-2416796E-2416796
Work Site 686 West Broadway, Vancouver BC, V5Z 1G1
Job Type Casual, Part-Time
Salary/Rate $24.80 / Hour
FTE 0.01
Hours of Work Varied rotating shifts
Work Days Mon, Tue, Wed, Thu, Fri
Expiry Date 31-May-2024