Front Desk Receptionist
Gold's Gym
- Langley City, BC
- $16.75-17.25 per hour
- Permanent
- Part-time
- Greet members and guest enthusiastically to encourage a positive culture at the club
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters
- Monitor member check-ins to identity delinquent accounts
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner
- Promote club events, group fitness classes, and any other in-club events to members and guests
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items, such as retail and concession sales
- Check in all members and guests using the proper registration procedures
- Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed
- Customer service driven with an enthusiastic attitude
- Committed to delivering exceptional customer service and promoting client loyalty
- Have a positive attitude and outstanding, adaptive communication skills
- High school diploma required
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.)
- Knowledge of cash transaction processing procedures
- Available to work evenings and weekends
- Positive, rewarding, and collaborative team environment
- Competitive compensation
- Complimentary club membership
- Discount on Gold’s Gym products and services