Regional Manager, Investment Specialists - Brantford, London and Windsor
Scotiabank
- Brantford, ON
- Permanent
- Full-time
- Leading the execution of business development strategies;
- Delivery of coaching, training and recognition;
- Performance management; and
- Investment Specialist recruitment
- Leading and supporting the execution of the Investment Specialist Value Proposition and Customer Experience Model
- Proactively leading business development activities, aligning with Global Sales Principles, to achieve and exceed targets, leveraging expertise of the local market, financial conditions, and advisor incumbents
- Clearly defining roles, responsibilities and expectations, while communicating market area business plans to assigned Investment Specialists
- Working with Investment Specialists to execute against their individual business plans; providing insight and guidance to Investment Specialists in support of their business development activities
- Conducting a quarterly review of customer financial plans completed by Investment Specialists; providing feedback and coaching on accuracy and client-centric investment recommendations
- Supporting Investment Specialist recruitment, ensuring alignment with business strategies and elements unique to the market area
- Providing leadership and motivation to a team of Investment Specialists, through coaching and development, with a focus on retention and management of high quality talent
- Providing ongoing feedback and recognition; recognizing advice-driven performance and managing non-performance
- Developing strong relationships and partnerships with the other leaders and Regional Directors across Wealth Management, Scotia iTRADE and Canadian Banking, and encouraging the same relationships for the Investment Specialists
- Collaborating with other Scotiabank sales management leaders in Canadian Banking and Wealth Management on business development and Centres of Influence (COIs) relationship building activities
- Identifying, establishing and sustaining mutually beneficial relationships with key business contacts and Centres of Influence
- Developing a visible community profile for the Investment Specialist business development channel in assigned market area communities
- Representing Scotiabank at various industry and regulatory functions
- Effectively managing tier one compliance and regulatory oversight for the assigned sales team members and market area
- Monitoring adherence to regulatory and internal Bank requirements, including Global Sales Principles; ensuring compliance, risk management and regulatory rules, guidelines, policies and standards are followed consistently
- Ensuring client complaints, claims, legal actions and regulatory reviews, examinations and investigations are handled effectively, and corrective actions are implemented in a timely manner
- Monitoring the quality of business development activities, prospects, and portfolio growth
- Managing the budget planning for the assigned market area to support business development strategies and tactics
- The successful candidate for this position will possess the following:
- Post-secondary education in Business or related field
- Mutual Fund Licence, Financial Planning Designation (PFP or CFP) and/or completion of Branch Manager Course
- 5+ years of experience in the investment industry, with a strong preference for wealth management and/or brokerage experience
- Expert sales management skills and advanced knowledge of sales techniques and prospecting
- Proven networking, client acquisition and interpersonal skills, with the ability to influence and motivate others
- Ability to cultivate and maintain strong relationships with both internal and external partners
- Ability to establish and maintain a client-focused sales culture, through expert knowledge of client experience drivers
- Strong verbal and written communication skills
- Extensive knowledge of competitive and proprietary offerings, market trends, economic conditions, and the regulatory environment