Customer Service Order Representative - Fashion - Hybrid

Quantum

  • Montreal, QC
  • $45,000 per year
  • Permanent
  • Full-time
  • 14 days ago
Position: Customer Service Order Representative - Fashion
Location: Saint-Laurent
Salary: Up $45K
Schedule: Hybrid, 3 days in officeDo you have experience with answering customer calls with a friendly and helpful demeanor? Processing orders accurately and efficiently, ensuring smooth transactions? Guiding customers with in-depth product knowledge, leading them to perfect purchases? Keeping customers informed on shipment statuses, alleviating any anxieties and navigating billing details with precision, resolving questions confidently?We are seeking you!What is offered to you:- 2 weeks of vacation + 3 additional days during the holiday season
- Health benefits paid at 50% by employer
- 5 personal/sick days per year
- Great team spirited environment, collaborative structure and departmentWe are seeking you:- At least 2 years experience in customer service, handling product information phone calls
- Bilingualism to support customers outside of Quebec
- Minimum completed High School Diploma
- Knowledge of working with computersMain Responsibilities:- Respond to customer calls and take orders
- Provide customers all the necessary information concerning orders and deliveries
- Advise customers on products
- Troubleshoot issues with customers and escalate to the manager as needed
- Handle complaints from customers with a professional and respectful attitude
- Executing any additional tasks related to Customer ServicePlease forward your resume to Cristina Bilbao at cristina.bilbao@quantum.ca.REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.CNESST permit number: AP-2000158Services de Gestion Quantum LtéeFounded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering...

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