Women's Support Worker
Sunshine Coast Community Services
- Sechelt, BC
- $27.29 per hour
- Permanent
- Part-time
- Welcomes and orients women and children to the house so they feel safe and at ease by providing opportunities to identify, express and understand their feelings regarding violence and family separation.
- Provides individual emotional and practical support to women of all ages as needed.
- Responds to the 24-hour access phone, and document conversations as per protocol.
- Accompanies residents to appointments when appropriate and necessary.
- Meets with women seeking shelter services, assesses suitability, offers support, safety planning, resources, and referrals, and conducts intake procedures if appropriate and eligible for shelter services.
- Assists residents in developing and implementing a plan to secure housing/accommodation after their leaving date.
- Collaborates with other YTH team members regarding daily administrative tasks to ensure efficient and effective operations and service delivery.
- Ensures the smooth operations of the house by performing operational duties including, but not limited to, shopping, stocking the pantry, yard work, donations management, and basic housekeeping.
- Provides residents with knowledge of community resources and refers participants to appropriate services; coordinates with other service providers as needed to promote enhanced safety of participants.
- Ensure participants' files and related record keeping are up-to-date, accurate, and secure.
- Consistently and effectively uses team communication tools.
- Provides crisis intervention as needed, as well as manages conflict among participants proactively through facilitating participant meetings and resolution as needed.
- Ensures effective service delivery consistent with agency mandate, and policy, meeting all legal, contractual, financial, and other compliance requirements.
- Supports the mission, vision, and values of SCCSS.
- Post-secondary degree in a related field is an asset or the equivalent in education and experience.
- Experience working directly with women and children of all ages.
- Demonstrated ability to be non-judgmental and provide supportive relationships with residents without imparting personal values or preferences.
- Experience working with a diverse population with a demonstrated ability to communicate with participants in a non-judgmental and empathetic manner while setting and maintaining boundaries.
- Experience applying a feminist analysis of gender violence as it affects children, cis women, trans women, and non-binary individuals.
- Solid understanding of the systemic issues that need to be addressed in order to decrease violence against women and children.
- A trauma-informed practice approach.
- Knowledge of family systems and culturally competent practices.
- Experience supporting people with varying levels of mental health and substance use.
- Experience providing crisis intervention an asset.
- Valid driver's license and reliable vehicle required to provide transportation to clients.
- Proven ability to work collaboratively across programs and with community partners.
- First Aid Certification.
- Successful results of a criminal record check.
- Strong computer skills in Microsoft Office suite.
- Able to lift and hold children of various sizes.
- May include weekend work.