Client Services Representative - Full Time
Broadstreet Properties
- Winnipeg, MB
- Permanent
- Full-time
- Provide a high level of customer service
- Respond to client inquiries in a professional and timely manner
- Troubleshoot client issues and provide viable solutions for the First Call Resolution
- Utilize conflict resolution skills to ensure a high level of client service
- Document client interactions in appropriate database or software
- Performs other duties as required
- 1+ year of previous customer service experience
- Ability to express enthusiasm in all situations
- Effective computer skills including experience using the Microsoft Office Suite (Word, Excel, Outlook, Teams); experience using an ERP considered an asset
- A valid driver’s license and reliable vehicle
- Availability to work full-time weekdays and weekends as required
- Employer paid extended health, vision, and dental coverage (including family)
- Employee and Family Assistance Program
- Yearly health and wellness benefit
- RPP eligibility after one year
- Employee recognition program
- In-house professional development opportunities