Supervisor, Support Services
University Health Network
- Toronto, ON
- $32.19-40.24 per hour
- Permanent
- Full-time
Site: Princess Margaret Hospital
Department: Transportation - Support Services
Reports to: Manager
Hours: 37.5 hours per week
Wage range: $32.19- $40.24 per hour
Status: Permanent Full-time
Shifts: 6:45-14:45 (Mon to Fri)
Posted Date: May 03, 2024
Closing Date: May 17, 2024Position SummaryAs an integral member of the Support Services Team the SUPPORT SERVICES SUPERVISOR plays a key leadership role by coaching, mentoring, training, providing direction and ensuring quality of the services they are responsible for.Duties
- Performing administrative responsibilities to ensure efficient and effective operation of the service
- Ensuring quality standards are maintained through the performance of audits and feedback to staff
- Supporting and ensuring a collaborative working environment, using innovative ideas and concepts to provide leadership in effecting change and improving the quality of service within the framework of the UHN Quality Program
- Performing planning/project responsibilities
- Supervising and developing human resources, including assigning duties and responsibilities
- Performing financial responsibilities
- Monitoring and keeping equipment in good repair, performing cross-functional duties, as assigned or requested
- Performing other duties consistent with the job classification as required.
- Working in compliance with the Occupational Health and Safety Act and its regulations and Infection Prevention and Control Standards
- Minimum successful completion of a 2-year community college program in Healthcare Environmental Services Management, or successful completion of the OHHA Environmental Services Leadership Program/equivalent, or completion of the OHHA Environmental Services Leadership Program within 1st year of employment with UHN.
- Five (5) years housekeeping/linen/transportation supervisory experience required
- Experience with Quality Improvement programs
- Experience with conflict resolution
- Experience with project management principles
- Knowledge of adult learning principles
- Excellent oral and written communication skills required
- Technical knowledge of housekeeping, linen, laundry and transport equipment required.
- Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.
- Proficiency with Microsoft Office required.
- Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.
- Knowledge of relevant legislation (OH&S, Ministry of Labour) required
- Knowledge of patient transportation and dispatching procedures required.
- Competitive compensation & benefits (medical, dental, etc.)
- HOOPP defined benefit pension plan
- Wellness services & offerings
- Close access to the TTC and UHN shuttle service
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)