Summer Hockey Camps, Counsellor
National Hockey League
- Ottawa, ON
- Permanent
- Full-time
- Responsible for ensuring the safety, enjoyment and care of the campers
- Manage relationships between campers, parents in a professional manner
- Responsible for following policies and schedules set out by Development Programs Coordinator/Camp Supervisor (e.g. signing in and out procedures, schedule of activities, etc)
- Other duties as assigned by the Development Programs Coordinator/Camp Supervisor
- Seeks ways to enhance the fan experience in unexpected ways
- Empowered to say YES, creating raving fans of Senators Sports & Entertainment
- Knows and lives SSE’s mission everyday through service, teamwork, continuous improvement, change, and fun
- Obsessed with client satisfaction, asking, “How can I exceed your expectations today?”
- Maintains consistency in attitude and behavior, exceeding expectations
- Works to make a specific impression on our clients. That impression is that of someone who is Wowed, Overly Satisfied and a Raving Fan
- Approaches all tasks with a “can-do” attitude understanding that there is no other kind of attitude
- Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behavior
- Takes a personal interest in clients by asking about their concerns, interests, family, hobbies, etc. to develop relationships.
- Presents a cheerful, positive manner
- Takes ownership and sees the client’s need through from beginning to end
- Exercises appropriate judgment in handling client situations.
- Responds in a positive manner with alternative solutions when a client’s initial request is not possible.
- Shows initiative and takes action with an appropriate level of independence
- Working in compliance with the provisions of the OHSA, regulations and internal policies and procedures
- Using or wearing protective equipment, devises or clothing when required
- Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
- Reporting any contravention of the OHSA, regulations or Senators Sports & Entertainment policies and procedures
- Accessibility for Ontarians with Disability (AODA)
- AODA, the Integrated Accessibility Standards
- Ontario Worker Health & Safety Awareness
- Workplace Hazardous Materials Information System (WHMIS)
- WHMIS (GHS)
- Violence and Harassment in the Workplace
- Experience playing hockey at a high level is required.
- Able to work flexible hours during the day, Monday-Friday.
- Able to work under pressure and adapt to changing environments.
- Must be comfortable and enjoy working with children. Patience with children is essential.
- Previous child care experience and/or Summer Camp counseling experience an asset.
- Professional, courteous demeanor.
- Strong organizational skills.
- Excellent communication skills (written and oral); bilingual (French & English) preferred.
- Strong work ethic and commitment to excellence.
- Bilingualism (French & English) is an asset.
- Must be a team player.
- Must be at least 15 years of age.