Appointment Coordinator

Wood Automotive Group

  • Calgary, AB
  • Permanent
  • Full-time
  • 16 days ago
The Wood Automotive Group, one of Alberta's largest automobile retailers for 40 years, is offering an exciting opportunity for an Appointment Coordinator to join the South Centre Volkswagen dealership.The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 7 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you've got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.About the role:The successful candidate will be highly motivated, enthusiastic, will be well versed in identifying and securing new leads, maintaining client relationships, and will demonstrate exceptional customer service skills and a commitment to total customer loyalty and follow up!Responsibilities (but not limited to):
  • Ability to converse with customers to discuss needs and direct appropriately within the dealership.
  • Speak clearly and persuasively in positive or negative situations.
  • Knowledge of telephone, text and email techniques and etiquette.
  • Knowledge of service processes, and follow-up.
  • Ability to active listening and deliver 110% customer experience.
  • Ensure a minimum of 25 prospecting calls will be made daily
  • Enjoy providing customer enthusiasm.
  • Strong customer service and phone skills.
  • Possess strong organizational, follow-up and paper-flow handling skills.
Qualifications:
  • Excellent organization and interpersonal skills
  • Experience in handling multiple priorities in a fast paced environment
  • Car dealership or automotive experience
  • Knowledge of vehicles
  • Computer knowledge and usage
  • Technological understanding
Some of the rewards of joining our team:
  • Exceptional benefits package
  • Pension Plan with employer contributions - free money!
  • Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
  • Corporate rates at YMCA and Goodlife Fitness
  • Group social events and company perks.
Our unique culture:Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For nearly 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Shaw Charity Classic.We thank all candidates for their interest. Only those selected for interviews will be contacted.Apply with IndeedSouth Centre VolkswagenDepartmentServiceEmployment TypeFull TimeApply with IndeedRefer a CandidateFirst NameLast NameEmailPhone NumberNotification MethodEmailText MessagesBoth

Wood Automotive Group