Appointment Coordinator
Wood Automotive Group
- Calgary, AB
- Permanent
- Full-time
- Ability to converse with customers to discuss needs and direct appropriately within the dealership.
- Speak clearly and persuasively in positive or negative situations.
- Knowledge of telephone, text and email techniques and etiquette.
- Knowledge of service processes, and follow-up.
- Ability to active listening and deliver 110% customer experience.
- Ensure a minimum of 25 prospecting calls will be made daily
- Enjoy providing customer enthusiasm.
- Strong customer service and phone skills.
- Possess strong organizational, follow-up and paper-flow handling skills.
- Excellent organization and interpersonal skills
- Experience in handling multiple priorities in a fast paced environment
- Car dealership or automotive experience
- Knowledge of vehicles
- Computer knowledge and usage
- Technological understanding
- Exceptional benefits package
- Pension Plan with employer contributions - free money!
- Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
- Corporate rates at YMCA and Goodlife Fitness
- Group social events and company perks.