Automotive Financial Services Manager
AutoCanada
- Winnipeg, MB
- Permanent
- Full-time
- Competitive compensation plan
- Health and Dental Benefits
- An opportunity to be part of an exciting and growing business
- Employee Purchase Program
- Employee & Family Assistance Plan
- Explain and demonstrate financial options to customers
- Deal directly with lenders and financial institutes
- Prepare and document any/all documentation for final delivery
- Meet and excel set sales goals by selling extended products such as protection packages, extended warranties, life and accident/health insurance, and environmental protection packages
- Adhere to a standard of professional ethics and be respectful to customers
- Be knowledgeable of provincial regulations regarding finance and the fair credit reporting act
- Interact with appropriate departments
- Structure deals in accordance with lender and dealership guidelines
- Book out deals accurately
- Never misrepresent equipment
- Perform credit interview, prepare credit application
- Verify accuracy of all information on the credit application and submit to lender
- Maintain confidentiality of customer information
- Sell credit insurance and service contracts
- Maintain good lender relations
- Maintain a lender guide of programs currently in use and obtain a working knowledge of them
- Analyze credit reports, be able to recognize a conventional deal and turn over accordingly
- Maintain dead files for inactive deals
- Overcome objections of prospective customers
- 3-5 years’ experience in sales or similar customer service role
- Excellent understanding of Sales, Finance and Management
- Experience and working relationship with financial institutions
- Proven record for performance with set goals
- Excellent Oral, Written & Listening skills
- Judgment and Decision-Making Skills ability to consider the relative costs and benefits of potential actions and choose the appropriate path
- Ability to identify measures of performance and actions needed to improve or correct performance
- Efficient knowledge of word processing software, spreadsheet software, e-mail software and use of the Internet
- Ability to read, understand and calculate banking figures such as; discounts, interest rates, percentages and commission etc.
- Prioritization skills necessary to use time effectively and set action plans to achieve business targets