Assistant Store Manager

This position is responsible for assisting the Store Manager in the accomplishment of the day-to-day operation and management of the assigned store. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Provide superior customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
• Work with Store Manager, Department Managers and Retail Specialists to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).
• Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures.
• Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.
• Promote company policy (as communicated in management meetings, policy and procedure manuals, employee handbooks, written directives, Human Resources policies and etc.) to ensure compliance.
• Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
• Participate in community events and ensure Farm Boy’s continued community presence.
• Support the Store Manager in the retail operations and deliverables (e.g. inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll).
• Support and assist in the implementation of health and safety programs as well to act on recommendations made by the Joint Health and Safety Committee.
• Ensure that the store is properly protected, as well that the opening and closing procedures are conducted timely and appropriately. Respond to calls in the case of emergencies or an after-hours alarm.
• Ensure that the stores financial information, safe management, document maintenance and retention; and preserve the integrity of individual front-end staff (e.g., oversee refunds, cashiers’ over/short report, audit floats).
• May be requested to undertake other related duties on a periodic basis.