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Operations Manager

Location: Cambridge
Company: NAPA Auto Parts Canada

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Your routeReporting to the General Manager you will be responsible for the organizational effectiveness of the district’s stores in terms of meeting NAPA’s customer service standards, achieving financial goals and supporting the district’s sales development efforts. You will support and work collaboratively with store managers to ensure that operational improvement priorities are addressed.The Operations Manager Is Accountable ForWork with UAP HO, Sales Managers and Store Managers to develop, adapt and deploy strategies and tools for improving the effectiveness and efficiency of Corporate Retail Stores Operations and service level to customers. Ensure that policies and procedures are implemented and followed up by conducting store audits and by providing training tools and other support to Sales and Store Managers; Manage utilization of Price Profiles at the Region level. Monitor and recommend action plans to resolve gross profit, A/R and inventory issues. Analyze and adjust NL purchases ; Produce and analyze reports re: stores/ districts / regional operations performance and recommend action plans. Process administrative paperwork (P&L review, weekly reports, etc.) to support General Operations Manager. Work with General Operations Manager, Sales Managers and Store Managers to define and review operational priorities, improvement opportunities and develop action plans. Support Sales Managers and Store Managers in preparing business cases for investments at store level. Support Corporate Stores budgeting process ; Recruit, motivate and develop corporate retail store management team under their responsibility in order to achieve objectives. Ensure effective communication with all personnelParticipate in Regional management meetings and participate in special projects. Under the hoodTo Join Our Team, You Need5 years of experience in a high level management positionKnowledge of the automotive aftermarket and parts supply is considered an assetProficiency in Microsoft Office Suite Strong communication, organizational, and problem-solving skillsAbility to mentor and lead a successful teamAsset: College Diploma or University Degree, with a major in Business administration / Management or equivalent work experienceAbout The DivisionThe Auto Parts Division is mainly involved in the sale, distribution and marketing of replacement parts and supplies for cars and light trucks. We have the largest Canadian distribution network of vehicle replacement parts. Our banners in this division include household name NAPA Auto Parts, as well as Altrom-Autocamping, specialized in parts for imported vehicles, and CMAX, specialized in paint and body supplies. With so many different roles available in our divisions, everyone can find the perfect fit for their skillset and aspirations. Just pick the one that suits you best!

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