Store Manager

The role

We are currently looking for a Store Manager to join one of our exciting Retail locations on a full-time basis! Our successful candidate will create and support a positive team environment that builds morale and encourages top performance while improving store performance across all metrics through efficient supervision, goal setting and phenomenal customer service.

A typical day

• Your primary daily interactions will be with Freedom Mobile customers and your team! As a Store Manager, you will…
• • Be a natural leader and empower others to succeed in their job while encouraging a culture conducive to teamwork, continuous learning and growth and development
• • Provide frequent coaching and mentoring to ensure the success of each employee and the team
• • Empower your employees to perform to the best of their abilities in creative and engaging ways
• • Set clear objectives, give direction and take corrective action as part of effective performance management with a commitment to improvement
• • Take ownership for resolving all customer issues, with the ability to take swift and appropriate action in order to retain customers
• • Clearly communicate issues and opportunities to executives and effectively relay company initiatives to staff
• • Ensure efficient store operations through effective scheduling and recruitment

Your skills/experience

• • SETTING PERFORMANCE DIRECTION: Translating broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficient, coordinated action.
• • INSPIRING OTHERS: Creating a team environment where everyone wants to do their best and deliver results.
• • DELEGATING: Broadly sharing responsibility and accountability of both routine and important tasks and decisions.
• • DEVELOPING AND MENTORING OTHERS: Having awareness of each person's career goals; hold development discussions and provide challenging tasks and assignments to promote development
• • HOLDING PEOPLE ACCOUNTABLE: Supervising progress and results; give feedback effectively and make tough decisions when appropriate.