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Appointment Coordinator/Cashier

Location: Pickering
Company: International Automotive Group

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Drive For Excellence



International Auto Group (IAG) boast seven dealerships across the GTA which encompasses 10 legendary brands.




IAG is seeking an enthusiastic, confident, positive, self-motivated team member who is looking to embark on an exciting career at Formula Ford as an Appointment Coordinator/Cashier .




We are looking for an individual who is reliable, honest, organized, detail-oriented and has a strong desire to succeed. As a key member of the International Auto Group team, the Appointment Coordinator is responsible for handling the administrative functions of the service process.




Here's What you'll deliver:


Write up repair orders for preparation of New/Pre-Owned inventory for sale
Maintain communication with members of the Parts, Service , and Sales Departments to ensure that tasks are completed in a timely manner and in coordination with schedules
Arrange and invoice sublet repairs
Provide information on and actively promote motor vehicles or promotions
Chat online with customers surfing on the company's website
Communicate with customers by phone or email to provide information, promote business opportunities and/or to book and confirm appointments
Answer emails and phone calls from customers who have demonstrated an interest in the company's products
Maintain awareness of factory-recommended maintenance schedules
Ensure timely completion of all work requests so that vehicle can be delivered as scheduled
Build trust and maintain a solid business relationship with customers
Responsible for monitoring each job completion time by technician, while ensuring appropriate charges are applied for work completed
Collect payment from customers
Additional duties as assigned.


What you'll need to succeed:


Proficient in the use of Microsoft Office.
Experience using CDK/ADP or other Dealer Management Systems an asset.
Excellent written and communication skills.
Exceptional organizational and stress management skills to complete daily tasks.
Demonstrate a high level of attention to detail.


What's in it for you?


A Competitive Compensation Plan that is top of the market.
Health and Dental Benefits Program.
Ongoing training and support.
A great place to work and grow into your career and income.

Go to our website to see more about our company and the many reasons why you will want to work for us!
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), IAG will also provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.

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