Site Caretaker

Duties and Responsibilities

Resident Manager duties:

• Generates new business, set up appointments and conduct unit showings with prospective tenants.
• Negotiate or approve rental or lease of various properties in a portfolio on behalf of the company and ensure that terms of lease agreement are met.
• Answer current and/or prospective tenant inquiries.
• Prepare lease documents and ensure all information are correct
• Manage the day-to-day functions of the apartment buildings including occupancy levels, collections of rents, and ensuring tenant satisfaction
• Focus on tenants retention and renewals by providing excellent customer service to all tenants
• Ensure that residents' issues and service requests are addressed within 24 hours.
• Meet and interact with tenants in a friendly and professional manner
• Work with utility companies, phone companies and contractors for entering the properties for their work.
• Ensure that residents issues and service requests are addressed professionally and within the company guidelines
• Inspection of buildings and vacant suites and ensuring the properties are in good condition and the vacant suites are rent ready
• Utilize property management system (YARDI) to ensure files and documents are properly maintained
• Ensure timely collection and deposits of rental payments and administer damage deposits.
• Receive supplies and sending paperwork to the head office.
• Assist and support other Property Managers when required.
• Monitor service providers and contractors to oversee the quality of work performed.
• Perform other duties as assigned by the senior management.

Maintenance, Cleaning & Landscaping Duties:

• Performing routine maintenance around the building
• Perform general handyman repair and maintenance duties including minor plumbing, electrical
• Appliance repair
• Painting, general carpentry work
• Moving furniture and appliances as required
• Manage tenant maintenance requests including proper follow up to ensure satisfaction and timely completion.
• Ensure upkeep and regular maintenance of firefighting equipment and systems.
• Ensure upkeep and regular maintenance of security equipment and systems.
• Inspection of buildings and vacant suites to report on any deficiencies and maintenance requests.
• Vacuuming, sweeping and mopping of carpeted or tiled common areas
• Clean building, turnover suites, common areas
• Snow and ice removal, salting of entrances, walkways, rooftop accesses etc.
• General maintenance of common areas (lobbies, elevators, hallways, stairwells, windows etc.) and amenity areas.
• Dusting and cleaning of garbage chutes, garbage rooms walls floors and recycling rooms
• Ensure handling and disposal of garbage and recycling bins.
• Ensure watering of gardens and lawns.
• Ensure general maintenance of common areas (lobbies, elevators, hallways, stairwells, windows etc.) and amenity areas (laundry rooms, recreation rooms etc).
• Other relavent duties as assigned