Field Service Technician

How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force - across the globe at over 80 TRUMPF locations.

Field Service Technician is responsible for installing, demonstrating, maintaining and troubleshooting TRUMPF CNC machines for the TRUMPF Machine Tool division (Punch, PressBreak, BendCell or Center machines as well as connected Automation and Storage Systems) with minimum assistance.

Field Service Technician Responsibilities

• Install and demonstrate TRUMPF CNC machines primarily at customer locations.

• Troubleshoot and repair machine related problems.

• Accurately report technical conditions and information.

• Work as required with minimal or no supervision.

• Travel up to 100%. Travel includes regional, national and international travel.

• Must be able to lift 70 pounds without aid.

• Interface with customers in use and repair of TRUMPF machines in a complete and organized manner. Train customers in use and repair of TRUMPF machines in a complete and organized manner.

• Submit required weekly TRUMPF reports in a complete and organized manner.

• Assist other Field Technicians as directed.

• Must be comfortable at working at heights, and in confined spaces.

Experience/Education

Two-years technical school degree in Engineering principles or a suitable combination of education and work experience. Also, experience in computer software/file management is of advantage.