Program Coordinator

Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology - Solution Delivery team as a Program Coordinator. This diverse team of tech-savvy builders and problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry. We're looking for team members who have a strong sense of ownership and drive, and who thrive on delivering high-quality solutions that are redefining the way MNP does business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Ensure program documentation, including program roadmap, project information, and other resources and materials, remains accurate and up-to-date
• Maintain program knowledge base content and distribution lists
• Generate regular reports on program activities and performance metrics under the guidance of the Program Manager
• Organize activities for delivering training and manage training resources for business users
• Monitor usage statistics across our application stack to generate insights and better inform strategic decisions
• Update lists of product and feature requests along with their status
• Maintain vendor contracts and records
• Track ongoing activities and initiatives in collaboration with vendors
• Manage minor procurement activities to ensure the effective supply of licenses
• Liaise with internal departments, vendors, and stakeholders to address and resolve high-impact escalation issues
• Identify trends, patterns and other opportunities for efficiencies and improvement in the program
• Provide ad-hoc support to Project Managers to enable the successful execution of projects
• Foster effective and positive communication and collaboration among all team members supporting the program
• Seek input from business users to make enhancements across program processes and best practices

Skills and Experience

• At least 3 years of experience in business administration, project administration or application support in a technology-focused role
• Demonstrated proficiency and work experience in MS Office, with focus in Excel
• Excellent communication skills
• Experience in a bookkeeping or accounting-related role is considered an asset
• Proficient in using SaaS applications with work experience on QuickBooks Online and/or Xero is considered an asset
• Ability to communicate in French is considered an asset

MyRewards@MNP

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible 'Dress For Your Day' environment, firm sponsored social events and more!

Diversity@MNP

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

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