Housekeeping Attendant

Imagine arriving to work at a stunning slope-side hotel after a round of golf or a hike in the wildflowers. The Housekeeping Attendant is the heart of the operation as they work to elevate the guests lodging experience, ensuring that guest rooms and public areas are clean and welcoming for the guest. While positioned operationally behind the scenes, this role often has guest interactions and opportunities to promote a positive image of the property to guests by being friendly, professional, and able to address problems or special requests. The variety of tasks from working on this team in a resort setting will open opportunities for advancement internally and externally throughout the Tourism/Hospitality industry. If this sounds like the ideal work environment, fill out an application to work, live and play where you belong.

Compensation Information:

$19.60 per hour

Physical Class:

Medium: Work activities involve handling loads between 10 and 20 kg; Predominately indoor setting

This job position requires physical presence at the designated location.

Accountabilities:

Public Space Specific Operations:

• Monitors and cleans the hotel public areas (Corridors, Washrooms, Lobbies, Stairwells, Health Club & Fitness area etc.)
• Cleans all surfaces of the upper and lower hotel back-of-house space hallways
• Removes refuse in public areas, including the perimeter of the hotel and the Residences
• Cleans administrative areas, including removal of waste, recycling, and vacuuming

Houseperson Specific Operations:

• Stocks and sorts the supply in all housekeeping closets and carts
• Collects and sorts all soiled linen in prescribed timelines for the laundry service to pick up
• Collects garbage and recycling from all Hotel and Residence linen closets, placing them into correct compactors and bins
• Delivers required resources to team members
• Delivers services and retrieves all guest-requested hotel resources, such as playpens, humidifiers, etc.
• Always ensures the security of guest rooms and privacy of guests
• Performs deep cleaning rotational cleaning duties aligned with the schedule

Guest Experience:

• Acts with professionalism and provides a service standard that elevates the guest experience
• Acts as an ambassador of the Hotel & Sun Peaks
• Delivers quality service when assisting guests with room amenities, cleaning, and additional hotel standard special requests as it relates to their guestroom stay